You agree to be bound by our website rules and any laws which may apply to this website and your participation.

The website administration have the right to terminate your account at any time, delete any content you may have posted, and your IP address and any data you input to the website is recorded to assist the site staff with their moderation duties.

The site administration have the right to change these terms and conditions, and any site rules, at any point without warning. Whilst you may be informed of any changes, it is your responsibility to check these terms and the rules at any point.

PEOPLE UNDER THE AGE OF 18

In compliance with the Children’s Online Privacy Protection Act (COPPA), our services, including the content and multiplayer server, are not directed at people under the age of thirteen, we do however, understand that a majority of the people that will make use of our services, multiplayer server and content is under the age of eighteen. We shall ensure, for as long as possible and reasonably ascertainable, to not collect data of persons under the age of thirteen, if such information is collected, you are to inform us so the information can be removed as soon as possible. Any person above the age of thirteen and under the age of eighteen is considered to access, use and purchase our services, multiplayer server and/or content with the consent of his/her partner and/or legal guardian.

2. WHEN WE COLLECT INFORMATION

We collect your information every time or when you:

A. Visit our services, multiplayer server and/or content.

B. When you purchase from our online store.

C. When you connect with us through our social media platforms.

D. When you contact our support line.

3. INFORMATION WE COLLECT

Personal information we collect is only Information you willingly provide us and general Personal Information which we automatically collect.

A. Contact information includes your first and last name, email address, mailing address, phone number, and company name.

B. Profile information, such as your username and password, that you may set to establish an online account with us, your date of birth, your gender, etc.

C. Feedback or correspondence, such as information you provide when you contact us with questions or feedback, correspond with us online.

D. Payment information, such as your credit or debit card information, cryptocurrency wallet address, or the fact that payment was completed through a third-party payment solution (such as PayPal); and, in the case of corporate sales, bank account information and purchase order number.

E. Usage information, such as how you use the Service and interact with us, including information associated with any content you submit.

F. Marketing information, such as your preferences for receiving communications about our offerings and promotions and details about how you engage with our communications.

G. Other information that we may collect which is not explicitly listed here but which we will use in accordance with this Privacy Policy or as otherwise disclosed at the time of collection.

H. IP Addresses, VPN information, Minecraft Client related and/or devices where you so connect with.

4. HOW WE USE YOUR INFORMATION

We use your information to operate the services we offer; as such, we use your Personal Information to:

A. Provide, operate and improve the Service

B. Provide information about our products and services

C. Establish and maintain your user profile on the Service

D. Communicate with you about the Service by sending you announcements, updates, security alerts, and support and administrative messages.

E. Understand your needs and interests, and personalize your experience with the Service and our communications.

F. Provide support and maintenance for the Service

G. To respond to your requests, questions and feedback

H. Comply with applicable laws, lawful requests, and legal processes, such as responding to subpoenas or requests from government authorities;

I. Protect our, your or others’ rights, privacy, safety or property (including by making and defending legal aims);

J. Enforce the terms and conditions that govern the Service or product purchased;

K. Protect, investigate and deter fraudulent, harmful, unauthorized, unethical or illegal activity.

5. GENERAL INFORMATION

A. In some cases, we may specifically ask for your consent to collect, use or share your personal information, such as when required by Law.

B. We may employ third-party companies and individuals to administer and provide services on our behalf.

C. We may disclose your personal information to professional advisors, such as lawyers, bankers, auditors and insurers, where necessary in the course of the professional services that they render to us;

D. We may share your personal information with third parties for the compliance, fraud prevention and safety purposes described above. When we share information with fraud prevention companies, they may use information about you to help us and their clients prevent fraudulent or other illegal transactions.

E. We may sell, transfer or otherwise share some or all of our business or assets, including your personal information, in connection with a business transaction (or potential business transaction) such as a corporate divestiture, merger, consolidation, acquisition, reorganization or sale of assets, or in the event of bankruptcy or dissolution.

6. YOUR RIGHTS

A. You can delete, revise, amend and/or change the Personal Information on your account, and you can do so by contacting our support through Discord.

B. Where we are required by law to collect your personal information, or where we need your personal information in order to provide the Service to you, if you do not provide this information when requested (or you later ask to delete it), we may not be able to provide you with our services.

C. We take reasonable measures to protect your personal information in an effort to prevent loss, misuse, unauthorized access, disclosure, alteration and destruction. However, security risk is inherent in all internet and information technologies, and we cannot guarantee the security of your personal information.

7.  CONCLUDING TERMS

A. We reserve the right to modify this Privacy Policy at any time. We encourage you to periodically review this page for the latest information on our privacy practices. If we make material changes to this Privacy Policy, we will notify you by updating the date of this Privacy Policy and posting it on the Service.

B. We may (and, where required by Law, will) also provide notification of changes in another way that we believe is reasonably likely to reach you, such as via email (if you have an account where we have your contact information) or another manner through the Service.

C. Any modifications to this Privacy Policy will be effective upon our posting the new terms and/or upon implementing the new changes on the Service (or as otherwise indicated at the time of posting). In all cases, your continued use of the Service after posting any modified Privacy Policy indicates your acceptance of the terms of the modified Privacy Policy.

Terms of Sale

1. Permanent Ranks:

   • Definition: Permanent ranks are lifetime subscriptions that provide players with exclusive kits and advantages for all future server seasons.
   • Non-transferable: Ranks are tied to the purchasing account and cannot be transferred to other players or accounts.

2. In-Game Currency ("Cash"):

   • Definition: "Cash" is a virtual currency used within the server to purchase various in-game items and resources during the server season.
   • Non-refundable: Once purchased, "Cash" cannot be refunded or exchanged for real currency.

3. Payment Method:

   • Payments: All transactions are processed through PayPal or MercadoPago. Ensure that your account details with these services are accurate and up-to-date.

4. No Real-World Value:

   • The ranks, kits, and in-game currency ("Cash") have no real-world value and cannot be exchanged for real money or real-world goods/services.

5. Acknowledgment of Immediate Delivery and Waiver of Withdrawal Right:

   • By purchasing digital products, such as permanent ranks and in-game currency, you consent to the immediate delivery of these products. You acknowledge that by consenting to the immediate delivery, you waive your right to withdraw from the contract under EU and Portuguese consumer protection laws.

Refund Policy

1. No Refund Policy:

   • All sales are final. Due to the digital nature of the products (ranks and in-game currency), we do not offer refunds. By completing a purchase, you agree to these terms.

2. Exceptions:

   • Unauthorized Transactions: If you believe your account was accessed without your permission and purchases were made, please contact us within 24 hours of the transaction.
   • Consumer Rights: If applicable law in your jurisdiction provides for refunds or returns, we will comply with those requirements. For Portugal-based servers, this typically means adhering to Portuguese laws, unless the purchaser's local laws mandate otherwise.

Jurisdiction

• Applicable Law: These terms are governed by the laws of Portugal, without regard to its conflict of laws principles. If a dispute arises, it will be resolved under the applicable law, which may depend on the location of the purchaser.

Additional Considerations

1. Customer Support:

   • For any issues related to purchases or in-game content, please contact our support team on our Discord.

2. Changes to Terms:

   • We reserve the right to modify these terms at any time. Any changes will be posted on our website, and it is the customer's responsibility to review these terms periodically.